Privacy Policy

This policy explains how CalTech Ltd collects and uses personal information. It applies to this website and to anyone who contacts us about our services. CalTech Site Services is a trading name of CalTech Ltd.

Who we are

CalTech Ltd (company number SC804486) is registered at 44 Macrae Park, Muir of Ord, IV6 7AF. We are the data controller for the personal information we hold. You can reach us on 01463 830397, by email at info@caltech.scot, or by post at the address above.

What information we collect

When you contact us through the quote form, by phone or by email, we collect the details you give us. This usually includes your name, company, phone number, email address and the details of your project or enquiry. We may also collect information you provide during a site visit, a quote or a contract.

When you use this website, basic technical information such as your IP address and browser type may be processed as part of running and securing the site.

How we use your information

We use your information to respond to enquiries, prepare and send quotes, plan and carry out work on your site, coordinate equipment and hire partners, invoice for work done and keep records required by law. We rely on legitimate interests and, where a contract is in place, the performance of that contract as our lawful basis. Where the law requires consent, for example for certain marketing, we will ask for it.

Sharing your information

We do not sell personal information. We share it only where it is needed to deliver our services, for example with specialist hire partners or suppliers arranging equipment for your site, with our accountants and insurers, or where the law requires it. Our email and hosting providers process data on our behalf.

How long we keep it

We keep enquiry and quote records for as long as needed to deal with your enquiry and for a reasonable period afterwards. Financial and contract records are kept for the periods required by tax and company law, typically six years.

Your rights

Under UK data protection law you can ask for a copy of the personal information we hold about you, ask us to correct or delete it, object to or restrict how we use it, and ask us to transfer it to another provider. To exercise any of these rights, email us at info@caltech.scot. If you are not happy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk.

Cookies

This website does not use advertising or tracking cookies. Only essential cookies and similar technologies needed for the site to function are used.

Contact

Questions about this policy can be sent to info@caltech.scot or by phone on 01463 830397. You can also write to CalTech Ltd, 44 Macrae Park, Muir of Ord, IV6 7AF.